At Book-2travel, we take your privacy seriously and are committed to safeguarding your personal information. This policy explains how we collect, use, disclose, and protect your data when you use our website or services

1.Information We Collect

We collect various types of information, including:

Personal Data: Full name, email address, phone number, date of birth, gender, passport or ID details, billing address, and payment information.
Booking Details: Travel preferences, destinations, dates, airline and hotel selections, loyalty program information.
Device & Log Information: IP address, browser type, operating system, referral URLs, time spent on pages, and cookies.
Location Data: Geo-location when enabled on your device/browser.

2. How We Use Your Information

To process your bookings and travel arrangements.
To send booking confirmations, updates, receipts, and alerts.
To personalize offers, deals, and suggestions based on your interests.
To respond to inquiries or provide customer support.
To improve our website performance and enhance the user experience.
To comply with legal, tax, and regulatory requirements.

3. Legal Basis for Processing

We process your data under the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

4. Cookies and Tracking

We use cookies, pixels, and analytics tools (like Google Analytics) to understand user behavior, remember preferences, and optimize performance.

You may disable cookies in your browser, but some features of our site may not work correctly.

5. Data Sharing & Third Parties

We may share your information with the following:

Travel providers: Airlines, hotels, and tour operators for booking fulfillment.
Payment gateways: For secure transaction processing (e.g., Stripe, Razorpay).
Analytics & Marketing: Services like Google Ads, Facebook Pixel for marketing performance.
Legal authorities: When required by law, regulation, or court order.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described above or to comply with legal obligations.

7. Your Rights Under GDPR/CCPA

Right to access your personal data
Right to rectify inaccurate information
Right to delete data (Right to be forgotten)
Right to object to processing
Right to data portability
Right to withdraw consent

To exercise these rights, contact us at privacy@book2travel.co.uk.

8. Data Security

We use SSL encryption, firewalls, and secure servers to protect your data. However, no method of transmission is 100% secure.

9. Third-Party Websites

Our website may link to external sites. We are not responsible for the content or privacy practices of third-party websites.

10. Children's Privacy

Book-2travel does not knowingly collect data from children under the age of 13. If you believe we have done so, please contact us immediately.

11. International Transfers

As a global platform, your data may be transferred to and stored in countries outside your own, including countries that may not have equivalent data protection laws.

12. Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected on this page with an updated revision date.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, contact us at:

Email: sales.team@book-2travel.co.uk
Phone: 020 3423 5500
Address: 128, CONIFER WAY, WEMBLEY ENGLAND HA0 3QR